Karolina Marcinkowska
@karolinamarcinkowska
Front-of-house and office operations professional providing customer-focused service and administrative support to keep teams running smoothly.
What I'm looking for
I’m an Office Assistant who also brings strong front-of-house and restaurant leadership experience, supporting day-to-day operations through organized administrative support, scheduling, and clear communication. I manage incoming calls and emails, coordinate meetings and appointments, maintain physical and digital files, and prepare documents so teams can stay efficient.
In hospitality roles, I’ve supervised and scheduled staff, trained new team members, resolved issues quickly, and maintained smooth floor service with a focus on operational efficiency and customer satisfaction. I’ve also handled financial oversight through labor cost management, cash operations, and assisted with sales analysis and event planning.
Experience
Work history, roles, and key accomplishments
Office Assistant
Relatel
Nov 2025 - Present (5 months)
Provided administrative support by managing incoming calls/emails, scheduling appointments, and coordinating meetings. Maintained physical/digital files, prepared documents, coordinated staff onboarding/communication, ordered office supplies, and liaised with vendors.
Front of House Manager
Seoul Restaurant
Feb 2024 - Nov 2025 (1 year 9 months)
Supervised, scheduled, and trained front-of-house staff while resolving issues promptly to keep service running smoothly. Maintained dining area setup and cleanliness, coordinated with the kitchen, monitored inventory, managed labor costs and cash operations, and assisted with sales analysis and event planning.
Restaurant Supervisor
Bollyfood
Jun 2023 - Feb 2024 (8 months)
Supervised floor operations during shifts to ensure smooth service flow and resolve issues promptly. Assisted in training new waitstaff, provided ongoing support to the team, and maintained effective customer service and time management.
Restaurant Supervisor
Mother
Mar 2022 - Apr 2023 (1 year 1 month)
Ensured high customer satisfaction by greeting guests, managing reservations, and resolving complaints. Monitored inventory levels and ordered supplies as needed to keep the team ready for service.
Education
Degrees, certifications, and relevant coursework
Karolina hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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