Open to opportunities

Edita Denovagis

@editadenovagis

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Multilingual professional specializing in customer success and operations management.

Lithuania

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What I'm looking for

I am looking for a role that values collaboration and offers opportunities for growth.

I am a multilingual professional with extensive expertise in customer success, operations, project management, and legal research. My adaptability and strong communication skills have allowed me to excel in fast-paced environments, where problem-solving is crucial. I thrive on building and nurturing client relationships, ensuring high customer satisfaction through efficient resolution of inquiries.

In my current role as a B2B Account Manager at Kiwi.com, I have successfully expanded our client portfolio and enhanced our market presence by identifying new business opportunities. My previous experiences, including roles as a Pricing Coordinator and Research Associate, have equipped me with a solid foundation in market analysis and legal research, further enhancing my ability to contribute effectively in diverse settings.

Experience

Work history, roles, and key accomplishments

Current

B2B Account Manager / Business Developer

Current

Kiwi.com

Jan 2021 - Present (4 years 6 months)

Built and nurtured client relationships, resolving inquiries efficiently to ensure high customer satisfaction. Identified and pursued new business opportunities, expanding the client portfolio and enhancing market presence.

Customer Relationship Management Business Development Market Analysis Salesforce Zendesk HubSpot

Pricing Coordinator

GSD Diamonds

Jan 2019 - Dec 2021 (2 years 11 months)

Set competitive pricing using market data and maintained accurate pricing systems. Collaborated with sales teams to align pricing strategies with business goals.

Pricing Strategy Market Data Data Entry Microsoft Excel

Research Associate

University of Parma

Jan 2016 - Dec 2018 (2 years 11 months)

Researched international extradition law and supported seminars and legal publications. Contributed to academic papers and presentations.

Legal Research International Law Public Speaking Data Analysis

Lawyer

Private Practice

Jan 2015 - Dec 2016 (1 year 11 months)

Handled legal research, client advising, and contracts, focusing on business law and international matters. Represented clients in various legal proceedings.

Legal Research Contract Law Business Law International Law

Education

Degrees, certifications, and relevant coursework

University of Turin & UN Institute

LL.M., International Crime & Justice

Completed a Master of Laws in International Crime & Justice. This program provided a comprehensive understanding of international legal frameworks and justice systems.