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ebun funsoEF
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ebun funso

@ebunfunso

Customer Service Representative at O&B Bible Game Company Limited, increasing sales turnover by 3%.

Nigeria
Message

At O&B Bible Game Company Limited, I responded to customer inquiries by phone and WhatsApp, shared accurate product information, and followed up to support customer satisfaction.

My customer support contributed to a 3% increase in sales turnover. I also oversaw product distribution to retail outlets to help ensure timely availability and order fulfillment.

On a remote Upwork contract for Fitness Company, I handled 50–100 customer emails daily and achieved a 100% client satisfaction rating.

At Robbies Food Co., I assisted customers with inquiries and orders, handled complaints, and supported marketing campaigns that contributed to selling over 10,000 products.

Experience

Work history, roles, and key accomplishments

FC

Customer Support Representative (Philippines)

Fitness Company

Sep 2024 - Oct 2024 (1 month)

Managed 50–100 customer emails daily, delivering prompt, professional and empathetic support. Achieved a 100% client satisfaction rating at the completion of the contract.

Education

Degrees, certifications, and relevant coursework

Ladoke Akintola University of Technology logoLT

Ladoke Akintola University of Technology

Bachelor of Technology, Biochemistry

2003 - 2008

Bachelor of Technology in Biochemistry from Ladoke Akintola University of Technology, Ogbomoso, from 2003 to 2008.

Tech stack

Software and tools used professionally

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