Ebtehal Hassan
@ebtehalhassan
Enthusiastic sales support and data analysis specialist.
What I'm looking for
I am an enthusiastic professional with a strong background in sales support and data analysis. My career began as a Telesales agent supporting Vodafone Italy, where I honed my communication skills and developed a knack for building relationships with clients. Over the years, I transitioned into more specialized roles, including my current position as a Sales Support & Data Analyst Specialist at VOIS, where I leverage my analytical skills to support sales initiatives and enhance operational efficiency.
Throughout my career, I have consistently demonstrated my ability to manage multiple tasks simultaneously while providing excellent service to clients. My educational background in languages, combined with various professional courses, has equipped me with the tools necessary to excel in data-driven environments. I am eager to contribute to a dynamic team and continue growing in a challenging and rewarding setting.
Experience
Work history, roles, and key accomplishments
Sales Support & Data Analyst Specialist
VOIS
Mar 2017 - Apr 2024 (7 years 1 month)
Responsible for providing sales support and data analysis, enhancing operational efficiency and client satisfaction. Developed strong relationships with clients and collaborated with teams to solve problems and manage tasks effectively.
Sales Support Agent & Backoffice Advisor
VOIS
Mar 2017 - Apr 2020 (3 years 1 month)
Provided sales support and back-office assistance, ensuring smooth operations and high-quality customer service. Utilized data analysis to improve sales strategies and client interactions.
Freelance Italian Translator
Self Employed
Jul 2013 - Oct 2013 (3 months)
Provided translation services from Italian to Arabic and English, ensuring accuracy and cultural relevance. Developed strong language skills and attention to detail.
Telesales Agent
Vodafone Italy
Jul 2013 - Oct 2013 (3 months)
Engaged in telesales activities, promoting Vodafone services and products. Developed communication skills and gained experience in customer interactions and sales techniques.
Education
Degrees, certifications, and relevant coursework
Ain Shams University
Bachelor of Alsun, Languages
2009 - 2013
Studied Italian as first language and English as second language.
Availability
Location
Authorized to work in
Job categories
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