Rita Montalto
@ritamontalto
Transitioning from remote operations and project coordination into data analytics
What I'm looking for
I am a data-driven professional with experience streamlining remote operations and coordinating large-scale projects. I have improved processes across 200+ projects, cutting delivery times and administrative effort through process design and data analysis.
My background includes KPI analysis in Excel, SPSS-based data processing, and managing schedules and training for 150+ operators, which led to measurable quality and performance improvements. I am fluent in multiple languages and bring strong critical thinking, attention to detail, and discretion to my work.
I am upskilling in SQL, Tableau, and Power BI to transition fully into a Junior Data Analyst role and deliver actionable insights, dashboards, and automated reporting to drive better business decisions.
Experience
Work history, roles, and key accomplishments
Executive Outsourcing Assistant
Unknown
Jan 2022 - Present (3 years 11 months)
Streamlined remote outsourcing operations for 200+ projects by developing tracking and communication processes, reducing average delivery time by 1.5 days and cutting daily admin work from 5 to 2 hours.
Field Operations Supervisor
Unknown
Jan 2021 - Dec 2022 (1 year 11 months)
Analyzed KPIs for 200+ projects in Excel to optimize performance and identify risks, increasing average project rating to 8.5/10; managed schedules and training for 150+ operators.
Quality and Data Processing Specialist
Unknown
Jan 2016 - Dec 2018 (2 years 11 months)
Processed and coded data for 400+ projects using SPSS, improving reporting time from 6 to 1.5 hours and ensuring data accuracy and compliance; performed audio quality checks and translated/proofread 500+ scripts.
Administrative Assistant Apprentice
Unknown
Jan 2015 - Dec 2016 (1 year 11 months)
Managed client relations and supplier coordination for study abroad programs, organized travel logistics, and maintained company Facebook content to boost local visibility.
Education
Degrees, certifications, and relevant coursework
Rita hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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