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Ebony DawsonED
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Ebony Dawson

@ebonydawson

Dedicated patient care coordinator with a focus on service excellence.

United States
Message

What I'm looking for

I seek a role that allows me to further develop my skills while making a meaningful impact on patient care and team dynamics.

I am a passionate Patient Care Coordinator with extensive experience in ensuring that patients receive the best possible care and resources. My journey began at Hunter Health Clinic, where I have dedicated over six years to improving patient experiences and outcomes. I pride myself on my ability to collaborate effectively with healthcare providers, medical assistants, and fellow coordinators to meet the diverse needs of our patients.

Throughout my career, I have developed strong skills in office management, patient confidentiality, and human resources. I have been recognized for my leadership abilities and exceptional problem-solving skills, which have allowed me to effectively delegate tasks and motivate staff. My commitment to continuous learning and growth drives me to excel in my role, ensuring that I contribute positively to both patients and the healthcare team.

Experience

Work history, roles, and key accomplishments

HC
Current

Patient Care Coordinator

Hunter Health Clinic

May 2017 - Present (8 years 3 months)

Ensured patients utilized available resources by HHC and partners to ensure medical needs were being met. Maintained compliance with federal grants, HIPAA, and Hunter Health Clinic policies and procedures.

HC

Lead Patient Service Representative

Hunter Health Clinic

Jun 2006 - May 2017 (10 years 11 months)

Served as the internal and external point of contact for patient and clinic issues, coordinating day-to-day operations at the front desk and medical records. Resolved patient complaints and assisted with billing inquiries.

Education

Degrees, certifications, and relevant coursework

WH

Wichita West High

Diploma, General Studies

Completed high school education and received a diploma.

OC

Old Town Barber & Beauty College

Certificate, Cosmetology

Completed a cosmetology program.

Tech stack

Software and tools used professionally

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Ebony Dawson - Patient Care Coordinator - Hunter Health Clinic | Himalayas