Ebony Dawson
@ebonydawson
Dedicated patient care coordinator with a focus on service excellence.
What I'm looking for
I am a passionate Patient Care Coordinator with extensive experience in ensuring that patients receive the best possible care and resources. My journey began at Hunter Health Clinic, where I have dedicated over six years to improving patient experiences and outcomes. I pride myself on my ability to collaborate effectively with healthcare providers, medical assistants, and fellow coordinators to meet the diverse needs of our patients.
Throughout my career, I have developed strong skills in office management, patient confidentiality, and human resources. I have been recognized for my leadership abilities and exceptional problem-solving skills, which have allowed me to effectively delegate tasks and motivate staff. My commitment to continuous learning and growth drives me to excel in my role, ensuring that I contribute positively to both patients and the healthcare team.
Experience
Work history, roles, and key accomplishments
Patient Care Coordinator
Hunter Health Clinic
May 2017 - Present (8 years 3 months)
Ensured patients utilized available resources by HHC and partners to ensure medical needs were being met. Maintained compliance with federal grants, HIPAA, and Hunter Health Clinic policies and procedures.
Lead Patient Service Representative
Hunter Health Clinic
Jun 2006 - May 2017 (10 years 11 months)
Served as the internal and external point of contact for patient and clinic issues, coordinating day-to-day operations at the front desk and medical records. Resolved patient complaints and assisted with billing inquiries.
Education
Degrees, certifications, and relevant coursework
Wichita West High
Diploma, General Studies
Completed high school education and received a diploma.
Old Town Barber & Beauty College
Certificate, Cosmetology
Completed a cosmetology program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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