Ellen Luttrell

Served as a liaison between patients, clinic teams, and third parties in executing doctor orders, including communicating scheduling information and initiating prior authorization for patient procedures. Communicated and worked closely with the provider team to determine if an appeal and/or peer-to-peer is necessary in the event of a denial.

Oversaw the daily operations of seven front desks, ensuring efficient patient flow and providing excellent customer service. Supervised and trained front desk staff, managed clinic schedules, and collaborated with marketing on promotional programs.

Worked in a variety of high-risk and life-threatening circumstances with highly regarded medical staff and organizations. Provided urgent and quality care and assistance to accident victims and hospital patients in critical and stable condition.

Supported doctors and nurses in patient care, ensuring a clean and stocked environment, and assisting with various medical procedures. Prepared for and responded to emergency situations, such as cardiac arrest or trauma, by assisting with life support measures.

Completed high school education at Iberia High School, earning a diploma. This foundational education provided essential knowledge and skills for further professional development.

Obtained certification as a Certified Nursing Assistant (CNA) from Waynesville Career Center. This program provided hands-on training in patient care, vital signs monitoring, and basic medical procedures.

Completed the Emergency Medical Technician (EMT) program at Waynesville Career Center. This training focused on emergency response, life support, and patient assessment in critical situations.

Acquired certifications in Communication & Development during employment with CareNow. This training enhanced interpersonal skills and professional growth within a healthcare setting.

Earned the Basic Life Support (BLS) certification. This training focused on essential life-saving techniques, including CPR and first aid, crucial for emergency medical situations.

Obtained Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification. These certifications enable the performance of regulated alcohol and drug screenings.