Open to opportunities

Ebere Ike

@ebereike

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Client-focused sales and client success professional with strong CRM and operational efficiency skills.

Nigeria

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What I'm looking for

I seek client-facing roles where I can drive sales growth, improve operational workflows, use CRM expertise, and grow into leadership within a collaborative, impact-driven team.

I am a results-driven sales and client success professional with experience in retail banking, life insurance sales, and medical laboratory support. I consistently exceed targets, streamline processes, and deliver high client satisfaction through precise CRM management and proactive outreach.

At Union Bank I supported a 10+ member sales team, coordinated 40+ client meetings monthly, and led client onboarding with a 95% satisfaction rate while reducing turnaround time for client requests by 30%. As a life insurance consultant I was promoted to Senior Life Planner within nine months after exceeding monthly sales targets by 15% and closing 20+ cases regularly.

My background in clinical lab support underpins my attention to detail and compliance, and I hold a BSc in Microbiology. I combine strong communication, digital tool proficiency, and project-oriented thinking to drive client outcomes and operational improvements.

Experience

Work history, roles, and key accomplishments

Retail Banking Sales Executive

Union Bank of Nigeria

Jun 2024 - Jul 2025 (1 year 1 month)

Delivered administrative support for a 10+ member sales team, coordinated 40+ client meetings monthly, and led client onboarding achieving a 95% satisfaction rate while cutting turnaround time for client requests by 30%.

CRM Management Client Onboarding Scheduling Sales Support HubSpot Google Workspace Microsoft Office

Financial Services Consultant

Enterprise Life Assurance Company (Nigeria) Ltd

Feb 2023 - Nov 2023 (9 months)

Consistently exceeded monthly sales targets by ~15%, closed 20+ insurance cases, and introduced a communication framework that cut internal response times by 25% and improved client satisfaction by 10%.

Lead Generation Sales Targets Communication Framework CRM Microsoft Office Customer Service

Medical Laboratory Assistant

Chion Family Medical Centre

Jan 2022 - Jan 2023 (1 year)

Collected and processed clinical samples and managed laboratory documentation achieving 100% compliance with hospital and regulatory standards while supporting microbiology, hematology, and serology testing.

Lab Documents Hematology Serology Quality & Compliance Patient Safety

Education

Degrees, certifications, and relevant coursework

Ajayi Crowther University

Bachelor of Science, Microbiology

2017 - 2021

Activities and societies: Participated in community health outreach through African Christian Medical Mission International, assisting in medical outreach programs and health education.

Completed a Bachelor of Science in Microbiology with coursework and practical training in clinical and laboratory techniques.