At Boatpoint, I supervised daily operations, supported staff with assigned duties, and helped keep day-to-day work running smoothly. I also assisted customers and handled their questions, requests, and complaints.
I manage an online clothing business, handling customer inquiries, sales, orders, and follow-ups. I also arrange deliveries and use Meta advertising to promote products.
At Stomach Diaries, I create and manage social media content for food and lifestyle audiences. I develop promotional content and campaigns, and manage planning, filming, communication, and publishing.
Across these roles, I’ve worked directly with customers and businesses through social media, WhatsApp, email, and phone calls. I’m comfortable working independently and handling customer concerns.
