Dylis Agyapong

Currently managing reservations and responding to customer inquiries via phone and email. Responsible for administrative tasks including transcribing, proofreading, and managing invoices. Liaises between drivers and customers to ensure timely service.

Prepared various communications including memos and reports, scheduled meetings, and assisted in organizing events for the Metro Chief Engineer. Responsible for collating and distributing mail.

Served as the first point of contact for the college, managing inquiries and assisting with admissions tasks. Maintained college records and ensured a tidy reception area.

Provided in-store customer service, managed deliveries, and achieved sales targets while maintaining accurate documentation.

Handled incoming calls and customer inquiries, maintained the reception area, and created a customer database while ensuring excellent customer care.

Studied various aspects of communication, focusing on journalism principles, media ethics, and effective communication strategies.

Completed a diploma program that covered foundational communication theories and practices, enhancing skills in media and public relations.

Acquired knowledge in tourism management, focusing on the principles of travel and hospitality management.

Completed a certificate program in office management, covering essential administrative skills and office procedures.

Completed secondary education with a focus on general studies, preparing for further education and professional development.