Dustin Rigby

Efficiently transported packages to residential and commercial locations while maintaining high customer satisfaction. Consistently achieved high delivery performance and customer satisfaction ratings through professional interactions and prompt issue resolution.

Successfully managed multiple orders across two apps while communicating with up to four customers simultaneously, ensuring timely and accurate deliveries. Maintained a 93%+ customer satisfaction rating and an 87%+ acceptance rate.

Answered calls and delivered quality customer care over a variety of issues, including product support, bill pay, and troubleshooting common software issues. Provided password and username resets, ensuring efficient resolution of customer inquiries.

Met specific customer orders on time, keeping products separated, organized, and in good rotation. Monitored product quality frequently, reporting problems to mitigate safety issues and utilizing order pick lists to locate materials for orders.

Supervised fast-paced production lines for tiny house construction, leveraging 3D printing and modeling technologies to streamline manufacturing processes. Implemented rigorous quality control measures, conducting inspections and corrective actions to deliver durable, precise tiny houses.

Completed a Bachelor's Degree in Information Technology, gaining foundational knowledge and practical skills in IT systems and applications. Focused on developing expertise in various aspects of information technology.

Obtained an Associate Degree in History, developing strong research, analytical, and critical thinking skills. Explored historical contexts and their impact on contemporary society.

Earned a Certificate in IT Support Specialist, focusing on practical skills for IT support and troubleshooting. Gained proficiency in addressing common technical issues and providing effective solutions.

Completed high school education, obtaining a diploma. Developed foundational knowledge across various subjects.

Completed a Certificate in Microsoft Network Administrator, gaining specialized knowledge in network administration. Focused on managing and maintaining Microsoft-based network systems.