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Dumitru User

@dumitruuser

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Experienced professional transitioning into IT

Romania

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What I'm looking for

Looking for entry-level positions or internships in IT where I can apply my strong communication skills, analytical thinking, and attention to detail to support software users, troubleshoot technical issues, and work with data.

As a seasoned professional with a background in transportation, quality assurance, and account management, I am now embarking on a new journey in the IT field. With a strong interest in data analysis and technical problem-solving, I am actively developing my skills to support software users, troubleshoot technical issues, and work with data.

Throughout my professional experience, I have honed my communication skills, analytical thinking, and attention to detail, which I believe will be valuable assets in an IT role. My goal is to grow into a position that enables businesses to improve their efficiency through technology, whether by resolving user issues, optimizing processes, or supporting data-driven decisions.

I am excited to take on entry-level positions or internships in IT, such as software customer support, technical support, or data-related roles, where I can apply my skills and knowledge to make a meaningful impact.

Experience

Work history, roles, and key accomplishments

Current

Dispatcher

Current

Marvicon

Feb 2022 - Present (4 years 4 months)

Managed fleet operations and ensured timely deliveries across various regions. Utilized software systems to monitor performance, which helped improve logistics efficiency.

Fleet Operations Software Systems Performance

Account Manager

Archerhub

Jul 2021 - Dec 2022 (1 year 5 months)

Managed client accounts and logistics operations. Collaborated with IT and sales teams to develop improved data management procedures.

Account Management Logistic Management Data Management Collaboration

Data Operations Coordinator

SixBits Media

Apr 2019 - Jul 2021 (2 years 3 months)

Assisted in data operations for remote projects, ensuring the accuracy and timely processing of critical data.

Data Operations Data Data Processing

Customer Relations Specialist

Kivork

Apr 2019 - Jul 2021 (2 years 3 months)

Utilized internal systems to track, analyze, and resolve schedule-related disruptions. Analyzed large datasets related to flight schedules, cancellations.

Scheduling Systems