Dula Maje

I’m a Remote Operations & Executive Support Specialist with over two years of experience supporting international nonprofit teams and leadership. I’m organized, hands-on, and I take pride in making distributed work run smoothly behind the scenes.

In my most recent role, I managed daily calendars, scheduling, and email correspondence for senior leadership, coordinating over 50 meetings annually across different international timezones. I handle complex travel logistics, expense reporting, and meeting facilitation using Zoom and Slack.

I strengthen operational reliability through database and data management—cleaning up and restructuring systems to keep information accurate and easy to access. I supported Zoho CRM data integrity (including data cleanup and contact categorization) and restructured a central Google Drive environment for a remote staff of over 30 people, improving document retrieval.

I also focus on process operations and efficiency: project tracking, workflow coordination across cross-functional teams, and documentation that keeps deliverables on track. Using QuickBooks, I supported budget reconciliation and expense tracking by cross-checking departmental records against approved budgets, minimizing reporting discrepancies before financial reviews.