MERCY WAITHAKA
@mercywaithaka
I streamline executive operations, calendars, travel, and workflows for global teams.
KenyaWhat I'm looking for
I support global teams by managing executive inboxes, complex calendars, travel logistics, and project workflows. For remote clients, I've maintained four executive inboxes, processed 150+ daily emails, and improved on-time project completion from 72% to 98% using Asana and Trello.
At Ol-Rongai Operations, I digitized filing systems, coordinated workshops and webinars, and maintained error-free expense reporting for 24 consecutive months. I also created a 15-page travel SOP adopted by 20 remote contractors and cleaned HubSpot data to improve email deliverability by 22%.
Experience
Work history, roles, and key accomplishments
Administrative Virtual Assistant
Remote Client Services
Jan 2023 - Present (3 years 8 months)
Managed executive email triage, travel logistics, and task tracking for global teams. Streamlined workflows using Asana and Trello, increasing on-time project completion from 72% to 98%.
Education
Degrees, certifications, and relevant coursework
Laikipia University
Bachelor of Education, Education
Pursued a Bachelor of Education degree at Laikipia University, Kenya.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Salary expectations
Job categories
Skills
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