Open to opportunities

Douglas Muro

@douglasmuro

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Experienced project manager specializing in client relationships, digital marketing, and remote team leadership.

United States

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What I'm looking for

I seek a remote or hybrid role leading client-focused teams where I can drive business development, improve retention, and manage digital marketing and SaaS projects.

I am a motivated professional with 20+ years of experience in project management, client relationship development, recruiting, and digital marketing. Over the past decade I have remotely managed teams of designers, developers, digital marketers, and SaaS professionals both domestically and abroad.

As Head of Accounts / Project Manager I created marketing materials for startups, measured project performance, supervised cross-functional teams, and led business development initiatives, consistently exceeding monthly sales quotas. Earlier in my career I recruited and prepared advertising and marketing professionals, working directly with CEOs, art directors, and hiring managers to fill roles.

I bring strong experience with CRM systems, marketing campaigns, pipeline creation, cloud tools, and sales platforms such as Salesforce and HubSpot, and I focus on improving client retention, streamlining processes, and driving revenue growth.

Experience

Work history, roles, and key accomplishments

Head of Accounts

MacArthur Muro, LLC

Jan 2005 - Jan 2025 (20 years)

Led account management and project delivery for clients including POSY Solutions and Prestige Technologies, supervising designers, developers, and support teams while exceeding monthly sales quotas and driving new business.

Account Management Project Management Client Acquisition Email Marketing Team Supervision Business Development CRM

Account Manager

Flex Time Solutions, Inc.

Jan 2003 - Dec 2004 (1 year 11 months)

Recruited and placed freelance and permanent marketing and communications professionals, provided business development and creative leadership, and prepared candidates for client roles.

Recruiting Account Management Business Development Client Relations Interviewing Staffing Advertising

Account Manager

Prime Time Staffing

Jan 1999 - Dec 2003 (4 years 11 months)

Acquired and managed client accounts, recruited and prepared advertising professionals for freelance and permanent positions, and collaborated with hiring managers to fulfill staffing needs.

Client Acquisition Recruiting Account Management Job Advertising Relationship Management

Account Executive

Jukebox Radio

Jan 1998 - Dec 1999 (1 year 11 months)

Top-performing salesperson for six months, developed client promotions and commercials, managed client accounts, and organized onsite promotional events to drive engagement.