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Douglas Acosta

@douglasacosta

Bilingual administrative professional experienced in U.S. immigration, legal support, document management, translation, and operations.

Venezuela

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What I'm looking for

I'm looking for a remote role in immigration, legal support, administration, or operations. I have experience in document preparation, case management, bilingual communication, translation, and data management. I'm detail-oriented, organized, and proactive, and I'm also highly interested in opportunities within the sports industry.

I’m a bilingual administrative and operations professional with 8 years of experience across U.S. immigration, healthcare, and telecommunications.

In my current role at AR Connections, I prepare U.S. immigration cases, manage documentation and client records, verify supporting evidence, and translate legal and personal documents from Spanish to English. My work requires accuracy, organization, confidentiality, and strong attention to detail.

Previously, at Grupo Orinoco Limitada, I coordinated administrative and operational processes including billing, quotations, inventory, delivery logistics, and urgent medical supply orders.

My experience includes case management, document preparation, data management, translation, billing, customer support, and operational coordination. I’m particularly interested in remote administrative, legal support, operations, and sports-industry opportunities where I can contribute my organizational and problem-solving skills.

Experience

Work history, roles, and key accomplishments

Current

Translation and Immigration Procedures Executive

Current

AR Connections

Jul 2021 - Present (5 years 2 months)

Responsible for complete preparation of immigration files for international clients, including digital completion of official forms on U.S. government platforms. Certified translation of legal and personal documents from Spanish to English, ensuring accuracy and regulatory compliance.

Immigration Procedures Documentation Preparation Certified Translation Customer Database Management Case Management Regulatory Compliance Microsoft Office

Sales Executive

Grupo Orinoco Limitada

May 2019 - Jun 2021 (2 years 1 month)

Executed the entire commercial area operational cycle for a medical supplies company, from after-sales service to direct product delivery. Coordinated order logistics, billing, quotes, and inventory restocking.

Sales Logistics Coordination Billing Quotation Preparation Inventory Management Customer Service Distribution

Sales Executive

NewCall Spa

Mar 2018 - May 2019 (1 year 2 months)

Responsible for attracting and closing telephone sales of telecommunications products, meeting individual monthly targets. Managed full customer service cycle including needs identification, commercial advice, cross-selling, and after-sales loyalty.

Telemarketing Sales Customer Service Cross Selling Complaint Resolution Customer Retention