Open to opportunities

Doreen kariuki

@doreenkariuki

Message

I am a customer care professional skilled in customer service, data annotation, and bilingual communication.

Kenya

Message

What I'm looking for

I seek an entry-level customer service or logistics role where I can apply bilingual communication, data annotation and quality-focused skills, grow professionally, and contribute to a collaborative, service-oriented team.

I hold a Bachelor of Commerce (GPA 3.4) from Africa Nazarene University and focus on customer service and maintaining quality standards.

Since 2021 I have worked as a general freelancer, and I previously served as a customer care assistant at Iris Port Conveyors and a logistics intern at Embu Water & Sanitation Company, gaining hands-on experience in customer-facing support, logistics coordination and data annotation.

I bring strong time management, bilingual communication in English and Swahili, and a commitment to maintaining quality standards—ready to contribute immediately to service-oriented teams.

Experience

Work history, roles, and key accomplishments

Customer Care Assistant

Iris Port Conveyors Limited

Jul 2021 - Aug 2021 (1 month)

Provided customer support at Iris Port Conveyors Limited during a two-month assignment, handling inquiries and resolving issues to maintain service quality.

Customer Service Time Management Communication English Swahili Transcription Data Annotation

Logistics Intern

Embu Water & Sanitation Company

Jun 2016 - Aug 2016 (2 months)

Supported logistics operations during a summer internship at Embu Water & Sanitation Company, assisting with coordination of deliveries and record-keeping.

Logistics Time Management Coordination Data Annotation Transcription English Swahili