Open to opportunities

Dorcas Wacuka

@dorcaswacuka

Highly organised Executive Assistant delivering diary management, reporting, and confidential administrative support in fast-paced environments.

Kenya

Message

What I'm looking for

I’m looking for a fast-paced role where I can support daily operations with confidential administrative excellence—diary management, documentation, reporting, and coordination—while delivering strong customer service and dependable execution.

I am a highly organised and detail-oriented Executive Assistant with strong administrative, coordination, and customer service experience. I bring excellent communication skills, strong analytical ability, and a professional approach to confidentiality, reliability, and adaptability.

I am skilled in diary & calendar management, documentation, reporting, record keeping, and document preparation & filing. I handle professional correspondence, maintain accurate records, and support daily operations with strong time management and prioritisation.

My background also strengthens my operational support: I have processed cash and electronic transactions, prepared daily transaction and ETR reports, managed inventory & stock control, and coordinated classroom and weekly duties as a teacher. I enjoy stakeholder and customer relations, team coordination, and continuous learning.

Experience

Work history, roles, and key accomplishments

Cashier & Customer Service Assistant

Trafalgar Pharmacy

Oct 2018 - Oct 2019 (1 year)

Processed cash, card, and electronic transactions accurately, and maintained organized work areas. Prepared daily transaction and ETR reports, reconciled cash drawers, and handled customer enquiries professionally.

Cash Handling Record keeping Customer Service

Store Attendant

Wool Matt Supermarket

May 2014 - Sep 2015 (1 year 4 months)

Conducted stocktaking and maintained inventory records while ensuring correct pricing and product display. Assisted customers, prepared departmental orders, monitored stock levels, checked expiry dates, and coordinated replenishment.

Stock Taking Pricing Accuracy Display Customer Support Expiry Date Checking

Teacher

Sokoro Primary School

Mar 2013 - Jul 2013 (4 months)

Prepared lesson plans and learning materials and coordinated weekly duties as Head of Duty. Organized class schedules and activities and supported communication and participation among learners.

Lesson planning Coordination Classroom Activities Organization Stakeholder Relations Communication Skills

Class Representative

Kenyatta University

Jan 2015 - Present (11 years 6 months)

Acted as Class Representative, coordinating communication and supporting class responsibilities.

Record keeping Coordination

Organizing Secretary

Kenyatta University Prison Ministry

Jan 2014 - Present (12 years 6 months)

Served as Organizing Secretary, supporting planning and coordination activities within the prison ministry.

Event Coordination Team Coordination Administrative Support

Education

Degrees, certifications, and relevant coursework

Kenyatta University

Bachelor of Arts, Economics & Geography

2013 - 2018

Activities and societies: Leadership/activities included Organizing Secretary—Kenyatta University Prison Ministry (2014) and Class Representative—Kenyatta University (2015). Awards: Certificate of Recognition and Certificate of Dedication.

Earned a Bachelor of Arts in Economics and Geography at Kenyatta University. Also served in university leadership roles, including Class Representative and Organizing Secretary for the Prison Ministry.