Open to opportunities

donald dave t barrameda

@donalddavetbarrameda

Message

Dedicated professional with a robust background in customer service.

Philippines

Message

What I'm looking for

I am looking for a role that allows me to utilize my customer service skills and technical expertise while offering opportunities for growth and development.

Dedicated and compassionate Customer Service Representative with proven experience in handling customer inquiries, resolving issues, and building strong client relationships. Skilled in communication, problem-solving, and adapting to remote work environments. Proficient in CRM tools and digital communication platforms. Committed to delivering excellent service and exceeding customer expectations

Experience

Work history, roles, and key accomplishments

Liaison Officer

Raine Dylan Construction And Supply

Jun 2019 - Jul 2023 (4 years 1 month)

Enabled communication, coordination, and collaboration among various parties involved in construction projects. Managed typical responsibilities and obligations connected with the Liaison Officer role.

Communication Coordination Collaboration Teamwork Microsoft Office 365 Time Management

Customer Support

Sutherland Global Services

Oct 2016 - Apr 2019 (2 years 6 months)

Provided critical customer support, assisting customers before, during, and after engaging with company products or services. Engaged in a range of activities and interactions to meet customer needs and expectations.

Customer Service Microsoft Office Suite Data Entry Email Marketing Communication Skills Multitasking Time Management

IT Staff

JDHYS Trading

Jun 2015 - Jan 2016 (7 months)

Provided technical support, maintaining hardware and software systems and assisting with IT infrastructure. Addressed user issues, troubleshooted technical problems, and ensured efficient operation of computer systems.

Technical Support Software Systems Infrastructure Troubleshooting IT Systems Microsoft Office 365 Data Management Tech Savvy