Open to opportunities

Domnique Desalvatore

@domniquedesalvatore

Message

Detail-oriented professional with expertise in coordination and client communication.

United States

Message

What I'm looking for

I am looking for a role that values operational excellence and offers opportunities for career growth.

I am a detail-oriented professional with a strong background in coordination, scheduling, and client communication. My experience spans various roles, including my current position as a Driver/Trainer at Delco Deadline Deliveries, where I efficiently manage time-sensitive operations and ensure high customer satisfaction. I take pride in my ability to adapt to fast-paced environments and maintain accurate records, which has been crucial in my career.

Previously, I served as a Medical Assistant and Team Lead at Davies Med Clinic, where I supervised daily operations and coordinated schedules for a team of healthcare workers. My efforts in implementing efficient workflow procedures resulted in a 20% improvement in patient processing time. I am committed to operational excellence and continuously seek opportunities to enhance my skills and contribute positively to my team.

Experience

Work history, roles, and key accomplishments

Current

Driver / Trainer

Current

Delco Deadline Deliveries

Oct 2023 - Present (1 year 8 months)

Coordinated with dispatch to optimize delivery routes and manage time-sensitive deliveries. Trained new team members on efficient route planning and customer service protocols while maintaining a 98% customer satisfaction rating.

Delivery Management Route Planning Customer Service Electronic Logistics Systems Time Management Problem Solving Documentation Communication

Medical Assistant / Team Lead

Davies Med Clinic

Oct 2020 - Jun 2023 (2 years 8 months)

Supervised daily operations and coordinated schedules for a team of healthcare workers. Managed high-volume appointment scheduling and maintained electronic medical records, improving patient processing time by 20%.

Team Leadership Scheduling Data Analysis Communication Problem Solving

Medical Assistant

Brinton Lake Family Practice

Feb 2014 - Sep 2017 (3 years 7 months)

Triaged patient calls and managed complex scheduling for multiple physicians. Assisted with administrative tasks and maintained accurate patient documentation in a fast-paced medical office.

Triage Scheduling Administrative Support Communication Documentation Customer Service

Education

Degrees, certifications, and relevant coursework

Delaware County Community College

Associate in Applied Science, General Studies

2023 - 2023

Grade: High Honors

Achieved an Associate in Applied Science in General Studies with High Honors.

Delaware County Community College

Associate in Applied Science, Medical Assisting

2013 - 2023

Grade: High Honors

Completed an Associate in Applied Science in Medical Assisting and an Associate in Applied Science in General Studies, both with High Honors. Also earned a Certificate in Medical Assisting.