Domnique Desalvatore
@domniquedesalvatore
Detail-oriented professional with expertise in coordination and client communication.
United StatesWhat I'm looking for
I am a detail-oriented professional with a strong background in coordination, scheduling, and client communication. My experience spans various roles, including my current position as a Driver/Trainer at Delco Deadline Deliveries, where I efficiently manage time-sensitive operations and ensure high customer satisfaction. I take pride in my ability to adapt to fast-paced environments and maintain accurate records, which has been crucial in my career.
Previously, I served as a Medical Assistant and Team Lead at Davies Med Clinic, where I supervised daily operations and coordinated schedules for a team of healthcare workers. My efforts in implementing efficient workflow procedures resulted in a 20% improvement in patient processing time. I am committed to operational excellence and continuously seek opportunities to enhance my skills and contribute positively to my team.
Experience
Work history, roles, and key accomplishments
Driver / Trainer
Delco Deadline Deliveries
Oct 2023 - Present (2 years 8 months)
Coordinated with dispatch to optimize delivery routes and manage time-sensitive deliveries. Trained new team members on efficient route planning and customer service protocols while maintaining a 98% customer satisfaction rating.
Medical Assistant / Team Lead
Davies Med Clinic
Oct 2020 - Jun 2023 (2 years 8 months)
Supervised daily operations and coordinated schedules for a team of healthcare workers. Managed high-volume appointment scheduling and maintained electronic medical records, improving patient processing time by 20%.
Medical Assistant
Brinton Lake Family Practice
Feb 2014 - Sep 2017 (3 years 7 months)
Triaged patient calls and managed complex scheduling for multiple physicians. Assisted with administrative tasks and maintained accurate patient documentation in a fast-paced medical office.
Education
Degrees, certifications, and relevant coursework
Delaware County Community College
Associate in Applied Science, General Studies
2023 - 2023
Grade: High Honors
Achieved an Associate in Applied Science in General Studies with High Honors.
Delaware County Community College
Associate in Applied Science, Medical Assisting
2013 - 2023
Grade: High Honors
Completed an Associate in Applied Science in Medical Assisting and an Associate in Applied Science in General Studies, both with High Honors. Also earned a Certificate in Medical Assisting.
Delaware County Community College
Certificate, Medical Assisting
2013 - 2013
Earned a Certificate in Medical Assisting, which provided foundational knowledge and skills for a career in healthcare.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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