Himalayas logo
ST
Open to opportunities

Sheila Taylor

@sheilataylor

Reliable administrative professional with 20 years of customer service experience.

United States
Message

What I'm looking for

I am looking for a role that values compassion and teamwork, where I can leverage my extensive experience to enhance customer satisfaction and operational efficiency.

I am a dedicated administrative professional with over 20 years of experience in customer service, scheduling, and operations support, primarily within healthcare and logistics settings. My career has been marked by a commitment to delivering exceptional service, as evidenced by the praise I receive from patients and providers alike. I thrive in fast-paced environments and am known for my warm demeanor and strong rapport with patients.

In my current role as a Front Desk Scheduler at Elkorn Valley Family Medicine, I manage a busy primary care clinic's front desk operations, ensuring efficient patient flow and satisfaction. My previous experience as a Route Sales Representative and in customer service roles has equipped me with the skills to handle high-volume inquiries, manage logistics, and maintain strong customer relationships. I am passionate about contributing to a positive patient experience and continuously seek ways to improve operational efficiency.

Experience

Work history, roles, and key accomplishments

EM
Current

Front Desk Scheduler

Elkorn Valley Family Medicine

Apr 2025 - Present (4 months)

Served as the first point of contact for patients across a busy primary care clinic supporting 4 providers. Scheduled a wide range of appointments including annual wellness visits, DOT physicals, and hospital follow-ups.

BO
Current

Financial Guardian

Bookkeeping

Sep 2021 - Present (3 years 11 months)

Oversaw payment of bills, medical expenses, and other essential costs to ensure timely and accurate disbursements. Monitored budgets and expenditures, ensuring compliance.

FR

Route Sales Representative

Frito-Lay

Aug 2024 - Present (1 year)

Delivered and merchandised Frito-Lay products across multiple retail accounts, ensuring shelves were fully stocked and displays aligned with brand standards. Identified consistent overstocking issues and proactively collaborated with store managers to adjust par levels, reducing product waste and improving sell-through.

FE

Delivery / Customer Service

FedEx

Jun 2002 - Present (23 years 2 months)

Managed the organization and distribution of incoming freight and packages, ensuring timely delivery to customers. Operated LEO scanner to track and verify deliveries in real-time, optimizing route management and ensuring accurate, on-time deliveries.

PP

Assistant Manager

Pump And Pantry

Jun 1998 - Present (27 years 2 months)

Assisted in managing daily store operations, including staff supervision and inventory control. Facilitated new employee training and conducted performance evaluations to monitor and enhance team development.

Education

Degrees, certifications, and relevant coursework

NS

Naper High School

High School Diploma, General Studies

Completed high school education, earning a diploma. Developed foundational knowledge and skills across various subjects.

Tech stack

Software and tools used professionally

Interested in hiring Sheila?

You can contact Sheila and 90k+ other talented remote workers on Himalayas.

Message Sheila

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Sheila Taylor - Front Desk Scheduler - Elkorn Valley Family Medicine | Himalayas