Brittany Goldston
@brittanygoldston
Administrative professional with 15+ years delivering high-touch customer service and medical office support.
What I'm looking for
I’m an enthusiastic, detail-oriented administrative professional with over 15 years of experience supporting clients, patients, and leadership in fast-paced, client-centered environments. I’m known for delivering exceptional service through strong time management, organization, and clear communication.
In my most recent role as a Secretary / Administrative Assistant, I professionally answer and route calls, greet patients and guests, and maintain strict patient confidentiality with accurate documentation. I manage patient scheduling, travel logistics, and insurance coordination, and support medical referrals, transportation, and record preparation while ensuring accurate data entry in Crown Web for ESRD 2728/2746 forms.
Previously, as an Executive Assistant, I served as a primary liaison for the CEO with clients, stakeholders, and partners—managing calendars, confidential communications, and meeting coordination. I also built spreadsheets and reports, coordinated travel and expense work, supported student and community events, and—earlier in my career—handled transportation dispatch and logistics coordination, improving delivery performance through audits and scheduling.
Experience
Work history, roles, and key accomplishments
Secretary / Administrative Assistant
Fresenius Medical Care
Mar 2025 - Present (1 year 1 month)
Answer and route incoming calls, greet patients and guests, and maintain patient confidentiality with accurate documentation. Manage scheduling, travel logistics, insurance coordination, and medical records processing, including data entry for ESRD 2728/2746 forms.
Executive Assistant
One Mike Detroit
Mar 2022 - Jan 2025 (2 years 10 months)
Served as the primary liaison for the CEO, managing confidential communications with clients, stakeholders, and partners. Coordinated calendars, interviews and onboarding, corporate events, and maintained records and databases to support smoother administrative workflows.
Created spreadsheets, reports, and presentations using Microsoft Office while providing administrative support for travel coordination and expense reports. Supported students and university programs by handling enrollment assistance, job fair coordination, and event logistics, while maintaining stakeholder relationships and detailed meeting minutes.
Scheduled efficient delivery routes using logistics software and coordinated between sales, warehouse, and transportation teams. Managed vendor communication, processed claims, scheduled backhaul deliveries, and maintained records and audits to support delivery performance and driver compliance.
Education
Degrees, certifications, and relevant coursework
Wayne County Community College District
Criminal Justice/Corrections
Currently enrolled with a major in Criminal Justice/Corrections.
Mumford High School
High School Diploma, High School
Earned a high school diploma from Mumford High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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