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Brittany Goldston

@brittanygoldston

Administrative professional with 15+ years delivering high-touch customer service and medical office support.

United States
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What I'm looking for

I’m looking for a confidential, fast-paced administrative role where I can manage calendars, records, and client or patient coordination, while improving workflows and delivering exceptional service.

I’m an enthusiastic, detail-oriented administrative professional with over 15 years of experience supporting clients, patients, and leadership in fast-paced, client-centered environments. I’m known for delivering exceptional service through strong time management, organization, and clear communication.

In my most recent role as a Secretary / Administrative Assistant, I professionally answer and route calls, greet patients and guests, and maintain strict patient confidentiality with accurate documentation. I manage patient scheduling, travel logistics, and insurance coordination, and support medical referrals, transportation, and record preparation while ensuring accurate data entry in Crown Web for ESRD 2728/2746 forms.

Previously, as an Executive Assistant, I served as a primary liaison for the CEO with clients, stakeholders, and partners—managing calendars, confidential communications, and meeting coordination. I also built spreadsheets and reports, coordinated travel and expense work, supported student and community events, and—earlier in my career—handled transportation dispatch and logistics coordination, improving delivery performance through audits and scheduling.

Experience

Work history, roles, and key accomplishments

University of Michigan logoUM

Administrative Assistant

Aug 2016 - Nov 2021 (5 years 3 months)

Created spreadsheets, reports, and presentations using Microsoft Office while providing administrative support for travel coordination and expense reports. Supported students and university programs by handling enrollment assistance, job fair coordination, and event logistics, while maintaining stakeholder relationships and detailed meeting minutes.

Education

Degrees, certifications, and relevant coursework

Wayne County Community College District logoWD

Wayne County Community College District

Criminal Justice/Corrections

Currently enrolled with a major in Criminal Justice/Corrections.

MS

Mumford High School

High School Diploma, High School

Earned a high school diploma from Mumford High School.

Tech stack

Software and tools used professionally

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