dominik sakiewiczDS
Open to opportunities

dominik sakiewicz

@dominiksakiewicz

IT Support Specialist with extensive troubleshooting and client management skills.

Poland

What I'm looking for

I seek a role that fosters growth, collaboration, and innovative IT solutions.

I am an IT Support Specialist with a strong background in troubleshooting hardware and software issues across various platforms. With experience in both Tier II and III support, I have honed my skills in diagnosing and resolving technical problems efficiently, ensuring minimal downtime for clients. My commitment to client satisfaction drives me to provide personalized IT solutions and maintain strong relationships through effective communication.

Throughout my career, I have worked in diverse environments, from freelancing to corporate roles, where I have taken ownership of technical issues and collaborated with teams to deliver exceptional support. My expertise extends to system setup, maintenance, and user training, allowing me to empower clients with the knowledge they need to navigate their IT systems confidently. I am passionate about continuous learning and adapting to new technologies, which enables me to stay ahead in the ever-evolving IT landscape.

Experience

Work history, roles, and key accomplishments

SE
Current

DJ / Music Producer

Self Employed

Jan 2003 - Present (22 years 5 months)

DJing at events and producing music for commercials, while maintaining relationships with sponsors and artistic agencies.

IP

IT Operations Specialist

ING Services Polska

Mar 2013 - Mar 2016 (3 years)

Supported applications on UNIX and AS400 platforms, resolved incidents, and participated in disaster recovery and system migration.

CP

IT Operations Specialist

CapGemini Poland

Jan 2008 - Mar 2013 (5 years 2 months)

Monitored and supported infrastructure and application systems, investigated service incidents, and improved service reliability.

Education

Degrees, certifications, and relevant coursework

PT

Polish-Japanese Institute of Information Technology

Bachelor of Science, Multimedia

2003 - 2007

Studied multimedia, focusing on the integration of technology and creative design, preparing for a career in IT and digital media.

TS

Technical High School

High School Diploma, Technical Education

1999 - 2003

Completed technical education with a focus on practical skills in technology, preparing for a career in IT support and administration.

Tech stack

Software and tools used professionally

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dominik sakiewicz - IT Support Freelancer - Self Employed | Himalayas