Filip UserFU
Open to opportunities

Filip User

@filip

Experienced in technical support, service desk management, and data management roles.

Poland

What I'm looking for

Seeking a challenging role that leverages my technical expertise and passion for delivering exceptional service, with opportunities for growth and professional development.

As a seasoned technical support professional, I have a proven track record of resolving complex issues and optimizing hardware lifecycle. With a strong commitment to delivering exceptional service and exceeding expectations, I have honed my skills in technical support, service desk management, and data management roles.

In my current role as Associate Technical Services Engineer at Fujitsu, I have successfully configured printers and print servers, monitored server uptime, and managed mobile devices. Previously, I worked as an IT Specialist at Amadeus Fire AG, where I managed end-to-end hardware lifecycle and ensured compliance with company policies and environmental regulations.

With a strong background in data management, I have collaborated with teams to process and manage data effectively, ensuring accuracy and integrity. I am dedicated to optimizing data management processes, enhancing overall efficiency and productivity.

Experience

Work history, roles, and key accomplishments

Amadeus Fire AG logoAA

IT Specialist

Sep 2021 - Feb 2022 (5 months)

Managed end-to-end hardware lifecycle, including troubleshooting, delivery, and disposal.

Fujitsu logoFU

1st Line Service Desk

Mar 2021 - Aug 2021 (5 months)

Provided customer service, conducted basic troubleshooting, and escalated tickets to higher-level support teams.

Amazon logoAM

Data Associate

Dec 2018 - Oct 2019 (10 months)

Processed and managed data, ensuring accuracy and integrity.

Education

Degrees, certifications, and relevant coursework

Filip hasn't added their education

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Tech stack

Software and tools used professionally

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Filip User - Associate Technical Services Engineer - Fujitsu | Himalayas