FUFilip User
@filip
Experienced in technical support, service desk management, and data management roles.
PolandWhat I'm looking for
As a seasoned technical support professional, I have a proven track record of resolving complex issues and optimizing hardware lifecycle. With a strong commitment to delivering exceptional service and exceeding expectations, I have honed my skills in technical support, service desk management, and data management roles.
In my current role as Associate Technical Services Engineer at Fujitsu, I have successfully configured printers and print servers, monitored server uptime, and managed mobile devices. Previously, I worked as an IT Specialist at Amadeus Fire AG, where I managed end-to-end hardware lifecycle and ensured compliance with company policies and environmental regulations.
With a strong background in data management, I have collaborated with teams to process and manage data effectively, ensuring accuracy and integrity. I am dedicated to optimizing data management processes, enhancing overall efficiency and productivity.
Experience
FUConfigured printers and print servers, monitored server uptime, and managed customer incident resolution process.
FUProvided customer service, conducted basic troubleshooting, and escalated tickets to higher-level support teams.
AAManaged end-to-end hardware lifecycle, including troubleshooting, delivery, and disposal.
AMProcessed and managed data, ensuring accuracy and integrity.
Tech stack
Learn about the tools and technologies that Filip likes to use.
Availability
Location
PolandAuthorized to work in
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