Dominik Belniak

I am an IT Support Specialist with a strong background in providing advanced technical support to e-commerce clients. My experience at BaseLinker has equipped me with the skills to manage customer success, particularly for enterprise clients, while creating automation scenarios that enhance user experience. I take pride in developing comprehensive knowledge bases that empower clients and streamline support processes.

Previously, I worked as a Technical Support Helpdesk Senior at Lockheed Martin, where I resolved technical problems and provided support for various hardware, software, and network systems. My role involved not only troubleshooting but also ensuring that both internal and external queries were addressed promptly and effectively. My diverse experience also includes managing social media content and writing specialized articles, showcasing my versatility in both technical and creative domains.