Dominic RuttoDR
Open to opportunities

Dominic Rutto

@dominicrutto

Detail-oriented IT professional with expertise in technical support.

Kenya

What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation in IT.

As an ICT Officer with over two years of experience, I have developed a strong foundation in technical support and computer security. My journey began with a Bachelor of Science in Information Technology from Multimedia University of Kenya, where I gained essential skills in computer networks, operating systems, and cybersecurity. I further honed my abilities through a full-stack software development bootcamp at Moringa School, focusing on both front-end and back-end technologies.

In my recent role as an IT support officer at the Ministry of Information and The Digital Economy, I created and maintained comprehensive IT documentation, diagnosed complex technical issues, and ensured system security through diligent monitoring and daily checks. My experience also includes volunteering at Jomo Kenyatta University, where I supported system monitoring and troubleshooting. I am recognized for my problem-solving skills and my ability to collaborate effectively with cross-functional teams, always striving to deliver high-quality IT support.

Experience

Work history, roles, and key accomplishments

ME

IT Support Officer

Ministry of Information and The Digital Economy

Apr 2023 - Apr 2024 (11 months)

As an IT Support Officer intern, I created and maintained IT documentation, diagnosed complex technical issues, and monitored system performance to ensure optimal functionality. I also assisted in deploying new applications and maintained a secure network infrastructure.

JT

IT Support Officer

Jomo Kenyatta University of Agriculture and Technology

Apr 2022 - Feb 2023 (10 months)

In my role as a volunteer IT Support Officer, I monitored computer systems and networks, created IT documentation, and performed daily system checks to ensure security and performance. I also installed and configured IT equipment for users.

Education

Degrees, certifications, and relevant coursework

Learnovate Technologies logoLT

Learnovate Technologies

Certification, Cloud Computing

2022 - 2024

Currently pursuing the Microsoft Azure Administrator Associate certification.

Strathmore University logoSU

Strathmore University

Certificate, Data Protection

2024 -

Currently enrolled in a course on Data Protection.

African Advanced Level Telecommunications Institute (AFRALTI) logoA(

African Advanced Level Telecommunications Institute (AFRALTI)

Certification, Cybersecurity

2024 - 2024

Completed a Cybersecurity Certification program.

Huawei Technologies Kenya logoHK

Huawei Technologies Kenya

Certification, Cloud Computing Security

2024 - 2024

Completed a course on Cloud Computing Security.

Moringa School logoMS

Moringa School

Full-stack software developer, Full-stack Development

2019 - 2020

Enrolled in a six-month bootcamp at Moringa School. Gained experience in both front-end and back-end technologies, including HTML & CSS for web page structure and styling, and JavaScript for interactive elements.

Multimedia University of Kenya logoMK

Multimedia University of Kenya

Bachelor of Science, Information Technology

2015 - 2019

Graduated with Bachelor of Science in Information Technology (BSc IT). Here is what I earned during the four year program: Computer Networks, Operating Systems, Information Security and Cybersecurity, IT Infrastructure and Cloud Computing.

Tech stack

Software and tools used professionally

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Dominic Rutto - IT Support Officer - Ministry of Information and The Digital Economy | Himalayas