At California Coast Credit Union, I reviewed and processed member disputes, researched account activity, and communicated with members about documentation and resolution processes.
At California Credit Union, I supported members with account questions and transactions, explained banking products, and recommended services based on their needs.
At Mission Federal Credit Union, I served members across teller, loan, credit card, fraud, and online banking functions. I processed financial transactions, reviewed loan applications, and supported credit checks and fraud reporting.
My experience also includes customer account and order support at Harris Group Inc. and Victory Team, plus customer service roles in roadside assistance and healthcare. I’ve worked with sensitive information, maintained accurate records, and followed established procedures.
