Diwakar Diwakar
@diwakardiwakar
Customer-focused voice process specialist with strong communication skills.
What I'm looking for
I am a customer service professional experienced in international voice processes, focused on delivering high-quality support and ensuring customer satisfaction through clear communication and active listening.
I have hands-on experience with CRM platforms and call center software, and I leverage ticketing systems and communication tools to resolve queries efficiently and accurately.
My core strengths include time management, attention to detail, problem-solving, and collaboration within team settings to meet organizational goals and improve customer experience.
I am seeking opportunities to apply my expertise in customer support, grow professionally, and contribute to a customer-centric team in a dynamic environment.
Experience
Work history, roles, and key accomplishments
AR Sr Executive
Accurio Health
Jun 2025 - Present (1 year)
Accounts Receivable (AR) Specialist with proven experience in US healthcare revenue cycle and international
voice process. Expertise in resolving denials, managing aging accounts, and driving timely reimbursements
through effective insurance follow-ups. Known for delivering accuracy, compliance, and strong communication
with US stakeholders
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University
Bachelor of Arts, Arts
Completed a Bachelor of Arts through IGNOU, focusing on undergraduate coursework and skills development.
Central Board of Secondary Education
Higher Secondary Certificate, Higher Secondary
Completed Higher Secondary (Class 12) under the Central Board of Secondary Education.
Central Board of Secondary Education
Secondary School Certificate, Secondary Education
Completed Secondary School (Class 10) under the Central Board of Secondary Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Diwakar?
You can contact Diwakar and 90k+ other talented remote workers on Himalayas.
Message DiwakarFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
