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@divyak3
Operational Analyst experienced in banking operations, AML and compliance with strong analytical skills.
IndiaI am an accomplished banking operations professional with over 6 years of experience in operational analysis, AML/compliance support and business analysis within banking and financial services. I have handled end-to-end loan account processing, disbursements, CERSAI creation, and retail banking operations across multiple banks.
I excel at translating business requirements into system specifications, collaborating with technical teams, producing MIS, and providing post-go-live user training and support. I have strong experience with Finacle, Siebel, MS Office and working with databases and queries to support operational efficiency and regulatory compliance.
My strengths include analytical problem solving, stakeholder communication, process improvement and regulatory management. I seek roles where I can apply my operational expertise to streamline processes, ensure compliance and contribute measurable cost and time savings.
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Work history, roles, and key accomplishments
Fincare Small Finance Bank
Led loan account creation and disbursement functions, managed CERSAI filings and hard-copy verification, and handled end-to-end loan lifecycle processes to maintain asset quality.
AU Small Finance Bank
Managed end-to-end loan account creation and disbursement processes, oversaw CERSAI creation and hard-copy tracking, and published regulatory MIS to branches to ensure compliance and timely reporting.
KBExecuted Finacle-based retail banking operations including account creation, service request processing via Siebel, debit card and cheque issuance, and customer dispute resolution to ensure service quality.
ABAxis Bank
Handled dedupe activities and fixed deposit operations, coordinated with branches on account maintenance and service requests to improve operational accuracy and turnaround times.
Degrees, certifications, and relevant coursework
CUBachelor of Arts, Arts
Completed a Bachelor of Arts degree at Chaudhary Charan Singh University, awarded in 2012.
Intermediate (M.P.C), Mathematics, Physics, Chemistry
Completed Intermediate (M.P.C) at Sri Krishna Chaitanya Junior College, awarded in 2009.
SSC, Secondary Education
Completed Secondary School Certificate at Lily Little Flower High School in 2007.
IndiaYou can contact Divya and 90k+ other talented remote workers on Himalayas.
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