Looking for a job

Nikita Pandey

@nikitapandey

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Experienced retail banking professional with an MBA in Financial Administration.

India

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What I'm looking for

I am seeking a role that allows me to leverage my banking expertise while contributing to a dynamic team focused on customer satisfaction and operational excellence.

I am a dedicated banking professional with over six years of experience in retail banking, complemented by an MBA in Financial Administration. My expertise lies in branch operations and regulatory processes, where I have successfully managed large branch operations exceeding INR 1,000 Crore. My career has been marked by a commitment to excellence in customer service and operational efficiency.

Throughout my tenure at HDFC Bank, I have held various roles, including Personal Banker Authorizer and Deputy Manager. I have overseen product processing for a wide range of banking products, managed customer relationships, and ensured compliance with banking regulations. My ability to lead teams and manage complex operations has been instrumental in driving branch performance and enhancing customer satisfaction.

Experience

Work history, roles, and key accomplishments

Manager

HDFC bank

Sep 2015 - Sep 2022 (7 years)

I have more than 8 years of experience in Retail Branch Banking. Where I was responsible for Branch Audit, Transaction monitoring, Anti Money Laundering, Know your customer, Authorization of All kinds of cash and non cash transactions, CASA processing with KYC and suspicious transaction monitoring.