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shruti sharanSS
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shruti sharan

@shrutisharan

BFSI consultant specializing in retail loan operations, credit appraisal, and process improvement.

India
Message

What I'm looking for

I seek remote or hybrid roles where I can apply my loan operations, credit appraisal, and process improvement expertise to improve TATs, compliance, and customer outcomes while contributing to team enablement and measurable operational gains.

I am a banking and BFSI professional with 6+ years of experience across retail banking operations, credit & lending, asset management, recovery, and customer enablement within a PSU banking environment.

I have strong expertise in loan lifecycle management, credit appraisal, SOP documentation, process improvement, and stakeholder coordination, and I consistently support management decision-making through structured analysis.

As an experienced individual contributor, I have a proven track record of improving TATs, resolving complex operational issues, strengthening audit outcomes, and achieving notable results such as the highest NPA settlement by value in my region.

I hold certifications including JAIIB and NISM, completed a certification in Data Science, and seek remote or hybrid roles where I can apply my operations, compliance, and training strengths to drive measurable improvements.

Experience

Work history, roles, and key accomplishments

IL

Assistant Manager - Banking Operations

IDBI Bank Ltd.

Jan 2017 - May 2023 (6 years 4 months)

Managed retail banking and asset management operations, overseeing loan appraisal and proposal processing while ensuring TAT and RBI compliance; achieved highest regional NPA settlement value in 2019 and improved audit ratings and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Manipal Academy of Higher Education logoME

Manipal Academy of Higher Education

Master of Business Administration, Banking & Finance

Grade: CGPA 9.18

Completed an MBA in Banking & Finance with strong academic performance (CGPA 9.18).

Manipal University logoMU

Manipal University

Postgraduate Diploma, Banking & Finance

Grade: CGPA 9.1

Completed a Postgraduate Diploma in Banking & Finance with high academic standing (CGPA 9.1).

Indira Gandhi National Open University logoIU

Indira Gandhi National Open University

Bachelor of Science, Fashion Merchandising & Retail Management

Completed a Bachelor of Science in Fashion Merchandising & Retail Management.

Tech stack

Software and tools used professionally

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shruti sharan - Assistant Manager - Banking Operations - IDBI Bank Ltd. | Himalayas