Looking for a job

Rupa Koli

@rupakoli

I strengthen banking operations through transaction controls, compliance reporting, customer documentation, and audit support.

India

Message

What I'm looking for

I'm looking for remote or hybrid banking back-office roles in KYC, AML operations, transaction monitoring, compliance, risk/fraud operations, loan or mortgage operations, where I can apply my banking controls and documentation experience.

I've supported branch operations at Axis Bank and RBL Bank, managing transaction authorization, customer servicing, operational controls, and audit coordination.

At Axis Bank, I monitored turnaround times, managed vault and key custody, resolved operational issues with internal teams, and maintained service and compliance standards.

Across Janaseva Shakari Bank's clearing, loan, cash, and counter departments, I processed cheque transactions, prepared CTR and ALM reports, handled loan documentation, and served as Teller Authorizer and Vault Custodian.

I'm now seeking remote or hybrid opportunities in KYC, AML operations, transaction monitoring, compliance, risk/fraud operations, and banking back-office functions.

Experience

Work history, roles, and key accomplishments

Deputy Manager – Branch Operations

Axis Bank Ltd.

Mar 2021 - Sep 2023 (2 years 6 months)

Managed day-to-day branch operational activities, performed authorization checks, and handled customer servicing. Coordinated audit activities, monitored TAT, and ensured compliance with banking guidelines.

Branch Operations Transaction Authorization Customer Servicing Audit Coordination TAT Management Compliance

Deputy Manager – Branch Operations

RBL Bank Ltd.

Dec 2019 - Feb 2021 (1 year 2 months)

Managed branch operations and customer service activities, processed and verified operational transactions, and coordinated with internal teams for issue resolution. Ensured adherence to operational controls and compliance requirements.

Branch Operations Transaction Processing Customer Service Operational Controls Compliance

Bank Clerk – Multiple Banking Departments

Janaseva Shakari Bank (Borivali) Ltd.

Dec 2007 - Feb 2017 (9 years 2 months)

Worked across Clearing, Loan, Cash, and Counter Operations, processing transactions, maintaining records, and preparing reports. Handled loan applications, customer verification, and cash management duties.

Clearing Operations Loan Processing Cash Operations Record keeping