Ayush Trivedi

I am an operations officer with hands-on experience in retail lending operations, loan origination, documentation, disbursement, and post-disbursal processes within a major bank environment. I focus on operational compliance, credit analysis support, and efficient transaction processing to reduce turnaround times and support business goals.

I have managed customer service workflows, CRM and LMS data entry, priority sector tagging, ROC creation, and register maintenance while cross-selling products and coordinating with teams to resolve service issues. I bring practical knowledge of Finacle, FinnOne, and other financial software to ensure accurate loan processing and documentation.

Committed to process adherence and training, I apply a results-oriented approach to improve team performance and operational accuracy, leveraging certifications in retail lending and product knowledge to support sustained business success.