Diva Ridha Fadillah

Ensured data accuracy and integrity for customer and MSME registrations, managed and compiled large volumes of daily collection reports using Excel and PivotTables, and achieved over 100% of primary payment collection targets while handling invoicing and customer communications via CRM, WhatsApp, and phone.

Conducted competitor analysis across companies and roles, assessed and provided performance feedback for 50+ GoTalent participants, identified candidate leads, and compiled lists of 150+ company leads and 50 university partners to support business development.

Performed SWOT competitor analysis and survey design, identified 17 key pain points and proposed 21 UX solutions with 12 development recommendations, managed and reported 200+ data entries, and coordinated volunteer communications and follow-ups.

Managed budget planning and financial documentation for KKN activities, achieving 25.83% cost efficiency on a 6,000,000 IDR budget while recording all transactions and overseeing receipts and supply provisions.

Grade: GPA 3.61 (Cum Laude)

Activities and societies: KKN Treasurer (2022–2023); internships at GoVokasi and PLN Icon Plus; volunteer UX work at Aplenify.

Graduated cum laude with a Bachelor in Information Systems, completing coursework and projects focused on information systems theory and practical data management.