Dinma Ozougwu

Deliver personalized, consultative client support by conducting discovery, identifying needs, and guiding buyers through purchasing decisions. Manage high-volume client interactions while maintaining strong retention metrics and upselling products.

Conduct consultative product discovery sessions to convert prospective buyers and drive client acquisition and long-term account retention. Maintain accurate client interaction records and collaborate across sales and product teams to refine workflows.

Designed and executed an outbound B2B sponsorship strategy, conducting cold phone, email, and social outreach to regional business leaders. Generated a 40% increase in organizational funding revenue by pitching value propositions and securing high-value corporate sponsorship deals.

Coordinated workflows, timelines, and task assignments for a multidisciplinary team of 25 across complex regional initiatives. Compiled and proofread project deliverables and set up virtual meeting rooms for cross-functional communication.

Planned and hosted student-focused events from concept to completion, managing vendor contracts, logistics, and multi-priority schedules. Chaired planning meetings and managed vendor communications with close attention to detail.

Executed high-volume outbound cold-calling campaigns to target accounts, conducting account research to uncover key corporate decision-makers. Uncovered client business challenges through discovery calls and qualified prospective accounts.

Re-engaged cold contacts and prospective partner organizations through targeted telephone and cold email outreach. Executed multi-channel email campaigns across CRM and Excel, tracking prospect engagement and analyzing data to maximize ROI.

Activities and societies: Faculty's Student Ambassador (2026)

Pursued a Bachelor of Business Administration with a focus on Information Systems Management, serving as a Faculty Student Ambassador in 2026.

Certified in First Aid, demonstrating preparedness to handle medical emergencies.

Completed Salesforce CRM training, gaining proficiency in CRM platform management and pipeline tracking.

Earned the Google Digital Marketing & E-Commerce Certificate, covering digital marketing and e-commerce fundamentals.