Dinesh User

Coordinated with vendors for Purchase Order reconciliation, tracking, and returns, while also creating vendor POs based on client requirements. Managed customer orders from entry to tracking, and contributed to project efficiency by training new team members and implementing innovative ideas that reduced wastage.

Handled diverse customer queries, analyzing their needs and ensuring timely resolution by directing requests to appropriate departments. Daily responsibilities included order entry, quote creation, order status updates, returns, and credit processing. Collaborated effectively with internal teams to achieve customer satisfaction and contributed innovative ideas for process improvements, recognized

Managed customer queries related to orders, including retrieving customer data, providing product information, and processing service cancellations, while maintaining a professional demeanor. Conducted Product Information Mining and uploaded data to the Knowledge Management System. Served as a Team Leader for a Pilot Project, responsible for training new hires, managing attrition, and participatin

Collaborated with the Editorial team, specializing in comprehensive internet research. Conducted extensive research to gather multiple leads utilizing various online platforms. Provided thoroughly researched leads to the Business Analyst Team to support their operational needs.

Worked within the Finance document creation team, specializing in preparing documents for publicly traded US companies, including forms such as 6K, 8Q, and 8K. Demonstrated exceptional learning agility by mastering advanced forms like 20F within three months of joining the team.

Grade: 7.5

Studied Computer Science at Jayendra Saraswathy College, focusing on core concepts and applications. Achieved a GPA of 7.5, demonstrating strong academic performance in the field.