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Dinesh Dutt Sharma

@dineshduttsharma

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ServiceNow Developer with expertise in technical best practices.

Zimbabwe

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What I'm looking for

I am looking for a challenging role that fosters professional growth and utilizes my technical skills.

I am a dedicated ServiceNow Developer with a strong foundation in technical best practices and a passion for enhancing organizational efficiency. My experience includes configuring UI policies, developing business rules, and utilizing ServiceNow's server-side and client-side APIs to create seamless user experiences. I thrive in challenging environments where I can leverage my skills to drive professional growth and contribute to team success.

Throughout my career, I have successfully managed incident, change, and problem management processes, developing custom notifications and workflows that streamline operations. My proficiency in tools such as JavaScript, SQL, and Excel, combined with my analytical skills, allows me to deliver data-driven insights that support strategic decision-making. I am eager to take on new challenges that will further develop my expertise in ServiceNow and related technologies.

Experience

Work history, roles, and key accomplishments

Advisor

SBI Securities

Experienced in daily operations monitoring and client relationship management, ensuring seamless communication and support. Proficient in operating NSE and BSE terminals and advising clients based on research insights. Skilled in building and managing client portfolios with regular MIS reporting.

Client Relationship Management NSE Terminal BSE Terminal Portfolio Management Share Dematerialization

Research Analyst

Slide Team

Skilled in conducting secondary research and creating tailored presentations for clients. Experienced in designing templates, decks, and modules to support business needs. Proficient in tools like Tableau, Python, R, and Google Keyword Planner.

Presentation Design Tableau Python R Google Keyword Planner Advanced Excel

Service Now Developer

Service Now

Configured UI policies on catalog items to make fields read-only, visible, and mandatory. Developed business rules for insert and update operations to update or insert records. Proficient in Service Now server-side APIs, including Glide Record , Glide Aggregate , and GlideRecordSecure.

JavaScript ServiceNow Incident Management Change Management

Associate Analyst

Arbortec Systems Pvt. Ltd

Experienced in client on boarding , fund setup, and end-to-end portfolio management with strong coordination across stakeholders. Skilled in trade, NAV, position, cash, P&L, and crypto reconciliations. Proficient in XML, SQL, Bloomberg, Postman, and financial market data integration.

XML SQL Postman SDLC