RPRamesh Parsa
@rameshparsa
Experienced ServiceNow Admin/Developer with a strong problem-solving background.
ZimbabweWhat I'm looking for
With over 13 years of experience in the IT industry, I have dedicated the last 7 years to specializing as a ServiceNow Admin/Developer. My journey has been marked by a passion for delivering effective solutions and a commitment to excellence in software development. I thrive in both independent and collaborative environments, leveraging my analytical skills to tackle complex challenges and drive projects to successful completion.
Throughout my career, I have successfully implemented various ServiceNow modules, including GRC, ITSM, and custom applications. My hands-on experience encompasses everything from requirement gathering and software validation to the development of workflows and automation processes. I take pride in my ability to communicate effectively, ensuring that all stakeholders are informed and engaged throughout the project lifecycle.
Experience
Work history, roles, and key accomplishments
Consultant
Wipro Ltd
Oct 2021 - Present (3 years 8 months)
Delivered GRC technology enablement services, automating risk management and business continuity processes for various clients. Configured and implemented IRM, BCM, and DS Advisory modules within ServiceNow, including custom enhancements and reporting.
Sr. Software Engineer
Sun Icon Systems Pvt Ltd
Jun 2017 - Sep 2021 (4 years 3 months)
Developed and administered ServiceNow applications, including custom forms, workflows, and service portals. Managed data imports, resolved production issues, and customized Incident/Problem/Change/Service Catalog applications.
Consultant Engineer
DRDO
Jun 2011 - May 2017 (5 years 11 months)
Served as a Consultant Engineer, contributing to various projects through M/s Eldi Techs. Applied engineering principles to solve technical challenges and provided support for system implementations.
Education
Degrees, certifications, and relevant coursework
JNTU Ananthpur
B.Tech, Engineering
Graduated from JNTU Ananthpur in 2011 with a B.Tech degree. This education provided a foundational understanding for a career in technology.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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