Open to opportunities

Naresh Ulli

@nareshulli

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Experienced ServiceNow developer with strong ITSM and ITOM expertise.

Zimbabwe

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What I'm looking for

I am seeking a challenging role that allows me to leverage my ServiceNow expertise while fostering collaboration and innovation within a dynamic team.

I am an experienced ServiceNow developer with over four years of expertise in various modules and applications, including ITSM, ITOM, and CMDB. My strong understanding of ITIL processes complements my technical skills in JavaScript and Glide Script, which I have utilized to develop and customize core applications such as Incident Management, Change Management, and Service Catalog.

Throughout my career, I have successfully implemented validation scripts, integrated web services, and managed notifications and workflows within ServiceNow. My experience extends to working with clients to gather requirements, provide solutions, and share knowledge, ensuring that I contribute effectively to team success. I have also played a key role in maintaining CMDB health and compliance, demonstrating my commitment to delivering high-quality results.

Experience

Work history, roles, and key accomplishments

Current

ServiceNow Developer

Current

Tech Mahindra

May 2023 - Present (2 years 3 months)

Currently working as a ServiceNow Developer, focusing on CMDB, Incident Management, Knowledge Management, and Service Level Management. Responsible for maintaining CMDB health, creating transform maps, and implementing Service-Now consultations.

ServiceNow Incident Management Knowledge Management Transform Maps Web Services ITIL JavaScript

ServiceNow Developer

Quess Corp Limited

Nov 2022 - Apr 2023 (5 months)

Worked as a ServiceNow Developer, focusing on GRC plugin implementation and risk assessment. Developed and configured client scripts, business rules, UI actions, and notifications.

ServiceNow GRC Business Rules UI Actions Script Includes Transform Maps Agile Methodology

Education

Degrees, certifications, and relevant coursework

Government Degree College Siddpet (O.U)

Bachelor of Science, Science

2018 - 2021

Grade: 8.1 GPA

Completed a Bachelor of Science degree at Government Degree College Siddpet (O.U) from 2018 to 2021, achieving a GPA of 8.1. This program provided a foundational understanding in various scientific disciplines.