Dinar Arslanov
@dinararslanov
Customer Experience Manager at Keywords Studios who resolved customer issues and increased customer satisfaction.
Russian FederationWhat I'm looking for
At Keywords Studios, I delivered technical support in Russian and English and prepared detailed daily reports. I increased customer satisfaction by efficiently resolving issues.
At the Sports Complex in Sarman, I configured and coordinated water heating systems, operated central air conditioning equipment, and monitored environmental conditions.
Earlier, I configured production machinery at Fragrance Manufacturing Plant and supported IT infrastructure at Sarman District Court, including database security and the computer network.
Experience
Work history, roles, and key accomplishments
Delivered technical support in Russian and English, prepared daily reports, and increased customer satisfaction by efficiently resolving issues.
Water Treatment Operator
Sports Complex
Dec 2014 - Aug 2019 (4 years 8 months)
Configured and coordinated water heating systems, operated central air conditioning equipment, and monitored environmental conditions.
Commissioning Engineer
Fragrance Manufacturing Plant
Oct 2012 - Jan 2014 (1 year 3 months)
Configured labeling, capping, and bottling machinery to meet operational standards and ensured continuous maintenance of production equipment.
Information Technology Specialist
Sarman District Court
May 2010 - Oct 2013 (3 years 5 months)
Provided security for electronic databases, installed and maintained the court's computer network, and collaborated to optimize IT infrastructure.
Education
Degrees, certifications, and relevant coursework
Institute of Social and Humanitarian Knowledge
Bachelor's Degree, Law
Earned a Bachelor's Degree in Law from the Institute of Social and Humanitarian Knowledge in 2010.
State Pedagogical University
Technology and Business
Studied Technology and Business at State Pedagogical University, completing in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Russian FederationAuthorized to work in
Salary expectations
Social media
Job categories
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