
Кирсан Гаряев
@0006537
I support and troubleshoot enterprise retail and banking systems using SQL, monitoring, and infrastructure tools.
What I'm looking for
I'm supporting MTS Pay Tag and savings account projects at MTS Fintech, where I diagnose ticketed issues, write SQL for analysis and automation, optimize reports, monitor logs, and document bugs for development teams.
Previously, I supported major retailers including Tesco, Lotus, Guess, GEOX, Swarovski, and Brunello Cucinelli. Across 17 years in IT, I've administered Windows and Linux servers, supported networks and retail infrastructure, and worked with ELK, PostgreSQL, Jira, Confluence, Citrix, Azure Cloud, and Google Cloud.
Experience
Work history, roles, and key accomplishments
Senior Support Engineer
MTS Fintech
Mar 2024 - Present (2 years 6 months)
Handled inquiries via ticketing systems, performed analysis and diagnostics, and provided solutions. Wrote SQL queries for data gathering and automation, fixed bugs, optimized reports, and monitored system logs.
Technical Support Manager, Developer
Weigandt-consulting
Aug 2021 - Jan 2024 (2 years 5 months)
Maintained and supported projects and systems for major retailers such as Tesco and Lotus. Worked with various ticketing and monitoring systems and acquired expertise in Oracle SOA product support.
Specialist
HRS
Mar 2019 - Aug 2021 (2 years 5 months)
Handled client inquiries via phone and email, logged requests in ticketing systems, and provided technical support. Installed, configured, and supported Xstore and Stores2 software for clients.
System Administrator
Silvano Fashion Group
Dec 2016 - Mar 2019 (2 years 3 months)
Administered Windows and Linux servers, PBX systems, and network infrastructure. Installed and updated software, set up workstations, and supported retail chain stores.
Engineer
Tvoe
Jun 2016 - Nov 2016 (5 months)
Opened new store locations, provided user support, and set up new workstations. Handled support tickets in the 1C Itilium system and managed office equipment.
System Administrator
Magnit
Apr 2010 - Aug 2015 (5 years 4 months)
Administered Windows servers and Active Directory, managed via Kaspersky Administration Kit, and maintained store databases. Programmed PBX systems, designed structured cabling, and supported users.
IT Specialist
Avto-Pressa
Aug 2008 - Jun 2009 (10 months)
Configured network equipment, provided user support, and installed, configured, and maintained operating systems and software. Assembled PC units and replaced components.
IT Specialist
Trivia LLC
Jan 2008 - Jul 2008 (6 months)
Configured network equipment, provided user support, and installed, configured, and maintained operating systems and software. Assembled PC systems and replaced hardware components.
Education
Degrees, certifications, and relevant coursework
Taganrog University of Radio Engineering
Specialist – Bachelor, Automated Information Processing and Control Systems
Completed a Specialist – Bachelor degree in Automated Information Processing and Control Systems in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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