Dimitris Moysidis

At Alliance Healthcare UK, I own the B2B customer portal serving 20,000+ pharmacy and hospital customers and delivering £600m in annual revenue. I grew digital order share from 15% to 18% by moving customers from telephone and email ordering to digital self-service, while shaping a multi-year investment roadmap for the platform.

Previously at Asahi, I shipped a €3M B2B commerce transformation across six European markets, led CRM and workflow initiatives that improved sales productivity, and modernised Fuller's e-commerce experience to lift user sessions by 65%. I bring 20 years of experience across customer platforms, CRM, e-commerce, analytics, integrations and regulated environments, and I use Generative AI, RAG and agentic workflows to explore responsible customer-facing product capabilities.