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Claire atkinson

@claireatkinson

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I build accessible SaaS products that improve learner outcomes and growth.

United Kingdom

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What I'm looking for

I'm looking to lead product strategy and teams building simple, meaningful digital products that improve user outcomes while delivering measurable commercial growth.

At Genio, I lead product strategy and roadmaps for accessible learning tools used across US and UK higher education. I’ve helped scale the company from 100 to over 1,000 customers and from 300,000 to over one million learners.

I built and lead a team of Senior Product Managers, connecting product vision, commercial goals, user needs, and regulated-environment requirements. My OKR strategy contributed to 2% year-on-year student activation growth, 12% improved licence retention, and an 8% uplift in renewal value.

I led the enterprise-wide adoption of AI features for neurodivergent learners across 1,000+ institutions, and took Genio Present from discovery through launch, selling 800 institution-wide licences in its first six months. Previously at Cap HPI, I owned valuation-product roadmaps that delivered 10% year-on-year revenue growth and a fleet tool with £1m+ projected revenue.

My background also includes 0-to-1 logistics and e-commerce delivery at Asda and clinical workflow systems at TPP. I enjoy turning research into clear priorities, aligning technical and non-technical teams, and creating simple experiences that help people do their best work.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Manager

Current

Genio

Jan 2021 - Present (5 years 8 months)

Led product strategy and roadmap across a portfolio of SaaS products, scaling from 100 to over 1,000 customers and from 300k to over 1 million learners. Built and led a team of Senior PMs, aligned success metrics via OKRs, and led enterprise-wide adoption of AI features for neurodivergent learners.

Product Strategy Product Roadmap OKRs Discovery User Research Stakeholder Management GTM Planning Agile Scrum

Senior Product Manager

Cap HPI

Jan 2016 - Jan 2021 (5 years)

Delivered a bulk valuation tool for the fleet sector with £1m+ projected revenue and owned the roadmap for the flagship valuations product, achieving 10% YoY revenue growth. Introduced customer personas, led GTM planning, and founded an empowerment and wellbeing initiative.

Product Management Roadmapping GTM Planning Personas Compliance Revenue Growth Stakeholder Management

Senior Business Analyst

Asda

Jan 2015 - Jan 2016 (1 year)

Worked on high-profile logistics and e-commerce initiatives, including the 0-1 launch of the 'To You' parcel collection service. Defined requirements and solution design for Connect, one of Asda's largest IT programmes, and engaged stakeholders across logistics, finance, and eCommerce.

Requirements Analysis Solution Design Stakeholder Management Logistics Ecommerce Programme Delivery

Business Analyst

The Phoenix Partnership (TPP)

Jan 2012 - Jan 2015 (3 years)

Contributed to NHS healthcare system development and international implementations across the UK, India, China, and Kuwait. Led discovery, process mapping, and requirements gathering for clinical workflow tools, and delivered demos, feedback sessions, and training for Ministry of Health and NHS stakeholders.

Discovery Process Mapping Requirements Gathering clinical workflows Training