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@lukefisher
Product Manager with broad experience developing product roadmaps and long-term strategy.
9+ years experience as Product Manager. Broad experience that covers the Automotive, Insurance, Telecomms and Education and Training Sectors. Track record of delivering valuable propositions to customers, managing a portfolio of products, leading Go-to-Market programmes, guiding SaaS execution and collaboration with all stakeholders, including customers and senior leadership. Keen business intelligence to analyze commercial value of new technology and opportunities and optimize resources to gain market share within available budget. Excellent communication, interpersonal, and presentation skills to translate complex materials for non-technical audiences and stakeholders.
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Work history, roles, and key accomplishments
Thatcham Research
Jan 2019 - Jul 2024 (5 years 6 months)
● Enhanced market and user satisfaction by directing Repair Sector Portfolio, encompassing market-leading Methods Solutions and automotive repair training and e-learning products.
● Executed development of the Analytics as Service product; from conception to launch.
● Championed redesign of online learning platform, based on customer insights, resulting in 400% surge in user engagement.
Qualtrak Solutions Ltd
Dec 2015 - Jul 2019 (3 years 7 months)
Managed product lifecycle for Coach & qCoach in alignment with customer needs and market trends. Collaborated with Sales team to facilitate product demonstrations, translate complex technical details into client-friendly language, and secure partnerships. Leveraged expertise in Scrum and Kanban to devise short/ longer-term strategies for products and streamline Product Backlog process.
Heatherwood & Wexham Park Hospital NHS Trust
Feb 2014 - Jan 2015 (11 months)
Reconstructed A&E departments at Wexham and Heatherwood, implementing hardware at each patient bed and deploying new software system to optimise emergency care management.
Degrees, certifications, and relevant coursework
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