Dimitri Doudeskos
@dimitridoudeskos
Administrative professional with 17+ years supporting regulated services, managing sensitive records, and ensuring GDPR-compliant operations.
What I'm looking for
I’m an administrative professional with over 17 years of experience supporting regulated services, managing sensitive information, and maintaining accurate records. I bring a strong background in compliance, data handling, customer communication, and IT-based administration, especially in pharmacy and NHS-linked environments.
In my current Night Manager role at Tesco PLC, I maintain accurate operational and performance records in a high-volume setting and handle sensitive staff and operational information in line with internal policies. I use IT systems and shared inboxes to manage communications and track actions, while prioritising workload effectively under time pressure.
Previously, as an Assistant Store Manager at Boots, I provided administrative and operational support across retail and pharmacy services while managing confidential staff, customer, and pharmacy-related records. I also acted as an NHS Identity Management sponsor—responsible for secure system access and data protection—and communicated with internal teams and external NHS stakeholders regarding access and information requests.
Earlier, as a Pharmacy Advisor and Care Services Customer Partner at Boots, I handled sensitive personal and healthcare information in line with GDPR and the Data Protection Act. I maintained accurate electronic and paper records, responded to information requests, recognised complex or sensitive issues for appropriate escalation, and supported Care Services administration to improve compliance and record accuracy. I also built strong organisational and time-management skills during my Digital Media Producer role at The Rowan Arts Project, and I’ve completed an NVQ Level 2 Pharmacy Advisor Programme and a BA Digital Media from London Metropolitan University.
Experience
Work history, roles, and key accomplishments
Night Manager
Tesco Plc
Sep 2025 - Present (9 months)
Maintained accurate operational and performance records in a high-volume environment while handling sensitive staff and operational information in line with internal policies. Managed communications via IT systems and shared inboxes and prioritized workload under time pressure to meet deadlines.
Assistant Store Manager
Boots
Feb 2023 - Jul 2025 (2 years 5 months)
Provided administrative and operational support across retail and pharmacy services, managing confidential staff, customer, and pharmacy records. Served as an NHS Identity Management sponsor, ensuring secure access and data protection while coordinating access and information requests with internal teams and external NHS stakeholders.
Pharmacy Advisor and Care Services Customer Partner
Boots
Dec 2018 - Jan 2023 (4 years 1 month)
Handled sensitive personal and healthcare information in line with GDPR and the Data Protection Act, maintaining accurate electronic and paper records. Responded to customer and internal information requests, escalated complex or sensitive issues appropriately, and supported Care Services administration to improve compliance and record accuracy.
Education
Degrees, certifications, and relevant coursework
NHS ICB
NVQ Level 2, Pharmacy Advisor
Completed an NVQ Level 2 Pharmacy Advisor programme with NHS ICB in 2019.
London Metropolitan University
Bachelor of Arts (BA), Digital Media
Grade: First (first-class honours)
Earned a BA in Digital Media from London Metropolitan University in 2015 with a First (first-class honours).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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