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@carolinagb36

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Operations-focused Production Scheduler leveraging Oracle, Maximo, and Dynamics to keep SLAs on track.

United Kingdom

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What I'm looking for

I’m looking for remote opportunities in Facilities Management — specifically scheduling, planning, supply chain coordination, and Helpdesk.

My background in administration, data entry, quality control, and payroll gives me transferable skills that add value to facilities and operations teams.

I’m a Production Scheduler who keeps multi-site operations running smoothly by managing daily scheduling, work order allocation, and coverage under pressure. At Sodexo, I handled high-volume reactive maintenance jobs, scheduled planned maintenance, and produced daily Excel reports to track performance and SLA adherence.

I bring a broad operational background that supports fast, accurate coordination—ranging from supply chain and subcontractor coordination at Mitie, to payroll and patient registration administration across NHS practices at Capita. I’ve also worked in warehouse and data-focused roles, including quality assurance support and digital archiving in healthcare environments.

My approach is hands-on and stakeholder-first: I act as a central point of contact via Outlook, prioritize urgent tasks to protect service delivery, and communicate risks early in team calls. I’m especially confident using tools like Oracle Database, Maximo CRM, Microsoft Dynamics 365, Microsoft 365, and Excel to drive efficiency and compliance.

Experience

Work history, roles, and key accomplishments

Production Scheduler

Sodexo

Oct 2025 - Jul 2026 (9 months)

Managed daily multi-site scheduling and work order allocation for campus coverage to maintain operational continuity. Tracked reactive and planned maintenance jobs, produced Excel SLA reports, and coordinated updates with site leads, engineers, and subcontractors.

Oracle Database Workforce Planning Scheduling Work Order Management Microsoft Dynamics 365 Excel SLA Outlook

Pharmacy Assistant

EM Pharma

Feb 2025 - Aug 2025 (6 months)

Worked as a Pharmacy Assistant at EM Pharma.

Supply Chain Coordinator

Mitie

Dec 2023 - Apr 2024 (4 months)

Coordinated supply chain operations, improving efficiency and supporting health and safety compliance. Arranged subcontractor attendance, optimized resource allocation, and collaborated with internal teams and clients to resolve operational needs.

Supply Chain Coordination Resource Allocation Health and Safety Compliance Stakeholder Management Supplier Relationship Management

Payroll Administrator

Network Rail

Jun 2023 - Oct 2023 (4 months)

Supported onboarding and the payroll team throughout recruitment activities. Helped manage position status changes and assisted with accurate payroll processing and compliance.

Payroll Administration Recruitment support Compliance Organizational Skills

NHS Patients Registration Administrator

Capita

May 2022 - May 2023 (1 year)

Processed and maintained NHS patient registration data across multiple UK registration areas. Collaborated with teams to ensure accurate processing and liaised with practices to resolve technical issues.

Patient Registration Data Entry Record Maintenance

Laboratory Administrator

Circular One Health

Jun 2021 - Nov 2021 (5 months)

Administered COVID test processing by handling PCR and LAMP forms submitted via the company website. Communicated results to clients promptly and supported teams by resolving missing information and ensuring only valid tests were processed.

Data Entry Email Communication Quality Control Customer Support Validation

Warehouse Operative

Amazon Fulfillment Centre and Service Provider

Feb 2020 - Dec 2020 (10 months)

Worked in Amazon's picking department to meet fulfillment targets. Scanned items, followed health and safety protocols, and completed quality control checks to manage faulty items.

Warehouse operations Health and Safety Compliance Quality Control

Claims Clerk

The Claims Guys

Mar 2019 - Oct 2019 (7 months)

Processed letters of authority from claimants and lenders according to specific protocols. Managed sensitive customer data, supported claims administration training, and worked towards targets while assisting vulnerable customers with financial questionnaires.

Claims Processing Letters Of Authority Data Entry Target Management Customer Support Vulnerable Customers Questionnaire Support

Data Entry Clerk

Manchester Airport Group Property Services Limited

Feb 2019 - Mar 2019 (1 month)

Maintained central data logs and ensured information accuracy and accessibility using Excel. Coordinated minor policy updates with the Data Protection team and supported compliance communications using Microsoft 365.

Excel Logging Data Protection Compliance Policy Updates Microsoft 365 Email Communication

Quality Assurance & Lab Operator

Genedrive

Jul 2018 - Dec 2018 (5 months)

Supported quality assurance and laboratory operations to improve overall efficiency. Helped archive training folders and personnel information, updated supplier certificates in Q-Pulse to support ISO compliance, and prepared spreadsheets for record-keeping.

Quality Assurance laboratory operations Digital Archiving Data Entry Supplier Classification and Certification Tracking

Data Entry Clerical Support

Manchester Airport

Jul 2018 - Jul 2018 (0 months)

Provided clerical support to the admin team at Manchester Airport by maintaining staff location information in data systems. Supported streamlined data entry processes with the team to improve efficiency.

Clerical Support Data Entry system updates Record keeping

Data Entry & Scanning Operator

Complete Scanning Ltd (Restore Digital)

Mar 2018 - Jul 2018 (4 months)

Performed data management and scanning operations focused on protecting patient information. Entered exam data, digitized NHS clinical histories, and supported quality control and digital archiving processes.

Data Entry Digital Archiving Quality Control NHS Clinical Records Handling Data Quality