I've built four years of hospitality experience at LUX* Grand Baie, a 5-star Forbes award-winning hotel, progressing from F&B hostess to shift leader based on my performance.
I supervise service teams, manage daily restaurant operations, independently oversee the restaurant floor, coordinate with the kitchen, train new staff, and resolve guest concerns to keep service flowing smoothly.
Before LUX*, I supported Air Mauritius passengers with flight bookings, changes, and ticket-related issues. I also provided post-purchase support for AXA's international customers and assisted airport passengers at Oberoi Flight Service.
I'm fluent in English, French, Hindi, and Creole, and I bring strong communication, customer service, time management, attention to detail, and problem-solving skills to every guest interaction.
