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@dieunestfleur
Experienced interpreter specializing in medical, legal, and educational fields.
I am a highly skilled interpreter with extensive experience in providing Over-the-Phone (OPI) and Video Remote (VRI) interpretation services. Fluent in English, Haitian Creole, and French, I have a proven track record of facilitating clear communication in medical, legal, and educational settings. My dedication to adhering to the highest ethical standards ensures that I maintain confidentiality and professionalism in every interaction.
Throughout my career, I have worked with diverse clients, utilizing various OPI and VRI platforms such as Jeenie, Zoom, and MS Teams. My ability to manage call flow in high-volume environments while demonstrating cultural competence has been key to my success. I continuously strive to stay updated with industry-specific terminology and best practices, ensuring that I provide the most accurate and effective interpretation services possible.
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Work history, roles, and key accomplishments
Jeenie
Feb 2022 - Present (3 years 9 months)
Provided accurate and impartial Over-the-Phone (OPI) and Video Remote (VRI) interpretation services in English, Haitian Creole, and French across medical, legal, and educational settings. Facilitated clear communication between individuals with limited English proficiency and service providers, strictly adhering to confidentiality and ethical standards.
Global Communication Services
Jan 2019 - Jan 2022 (3 years)
Delivered precise medical interpretation services, ensuring clear communication between patients with limited English proficiency and healthcare providers. Adhered to professional ethical guidelines and managed high-volume interpretation requests effectively, demonstrating cultural competence.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Business Administration
Obtained a Bachelor's Degree in Business Administration, focusing on key business principles and practices. This program provided a strong foundation in management, marketing, and finance.
Certificate, Linguistics
Completed a Certificate in Linguistics, enhancing understanding of language structure and communication. This training contributed to a deeper appreciation of linguistic theories and their practical applications.
Bachelor's Degree, Linguistics
Pursued a Bachelor's Degree in Linguistics at UEH (Haiti State University), gaining insights into language studies. Although the degree was not completed, the coursework provided valuable knowledge in linguistic principles.
Software and tools used professionally
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