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Diego Quiroga

@diegoquiroga

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Customer support professional at D Pro Solutions who coordinates client appointments, estimates, and service schedules.

United States

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What I'm looking for

I’m seeking a remote customer service, call center, or customer support position where I can use my transferable skills and English-Spanish fluency.

At D Pro Solutions, I manage daily operations and serve as the primary point of contact for customers. I discuss service needs, prepare estimates, coordinate appointments, and keep clients updated on project details and timelines.

At Sweeney Design Remodel and Heartland Building & Design, I supported residential remodeling work and provided Spanish-English translation assistance to coworkers and subcontractors. I’m seeking a remote customer service, call center, or customer support position where I can use my English and Spanish.

Experience

Work history, roles, and key accomplishments

Current

Owner and Operator

Current

D Pro Solutions

Jan 2026 - Present (10 months)

Managed daily operations of an independent residential services business, serving as the primary point of contact for customers. Coordinated appointments, prepared estimates, and managed customer expectations.

Customer Service Appointment Scheduling Customer Relationship Management Organization Time Management Communication Skills

Carpenter

Sweeney Design Remodel

Jan 2024 - Mar 2026 (2 years 2 months)

Communicated with clients and team members to understand project requirements and coordinate daily work activities. Provided Spanish-English translation assistance for subcontractors and developed practical problem-solving skills through residential remodeling.

Carpentry framing Interior Finishing Window Installations Door Installation Translation Communication Skills Problem Solving

Carpenter

Heartland Building & Design

Apr 2023 - Dec 2023 (8 months)

Worked with clients and team members to understand project needs and coordinate work throughout residential remodeling projects. Provided Spanish-English translation assistance and helped coordinate daily tasks.

Carpentry Remodeling Translation Teamwork Communication Skills Problem Solving

Education

Degrees, certifications, and relevant coursework

Madison Area Technical College

Technical Diploma, Construction & Remodeling

Graduated in 2024 with a Technical Diploma in Construction & Remodeling, and also earned additional technical diplomas in Construction Essentials and Carpentry Techniques.