Maria Aldape

I am a dedicated customer service and translation professional with solid experience in managing client communications and sales-related information. My background includes working as a Contact Center Specialist at Nielsen, where I provided exceptional support in English, resolved inquiries, and collected valuable market research data. My ability to manage sales-related data and client profiles with accuracy has been a key aspect of my role.

In addition to my customer service experience, I have worked as a Customer Service Assistant at Real State Watkins, where I honed my skills in handling incoming and outgoing calls, assisting clients, and translating communications between English and Spanish. I am fully fluent in both languages and have developed strong problem-solving capabilities, time management, and multitasking skills in dynamic environments. My commitment to service excellence and teamwork drives me to deliver the best results for clients and colleagues alike.